vanderwal.net

Information structure important for information reuse

John Udell's discussion of Apple's Knowledge Navigator is a wonderful overview of a Personal Information Cloud. If the tools was more mobile or was shown synching with a similar mobile device to have the "knowledge" with the user at all time it is would be a perfect representation.

Information in a Personal Information Cloud is not only what the user wants to have stored for retrieval when it is needed (role-based information and contextual) but portable and always accessible. Having tools that allow the user to capture, categorize, and have attracted to the user so it is always with them is only one part of the equation. The other component is having information that is capable of being captured and reused. Standards structures for information, like (X)HTML and XML are the beginnings of reusable information. These structures must be open to ensure ease of access and reuse in proper context. Information stored in graphics, proprietary software, and proprietary file formats greatly hinders the initial usefulness of the information as it can be in accessible, but it even more greatly hinders the information's reuse.

These principle are not only part of the Personal Information Cloud along with the Model of Attraction, but also contextual design, information architecture, information design, and application development.

RSS on PDAs and information reuse

Three times the past week I have run across folks mentioning Hand/RSS for Palm. This seems to fill the hole that AvantGo does not completely fill. Many of the information resources I find to be helpful/insightful have RSS feeds, but do not have a "mobile" version (more importantly the content is not made with standard (X)HTML validating markup with a malleable page layout that will work for desktop/laptop web browsers and smaller mobile screens).

I currently pull to scan then read content from 125 RSS feeds. Having these some of these feeds pulled and stored in my PDA would be a great help.

Another idea I have been playing with is to pull and convert RSS feeds for mobile browser access and use. This can be readily done with PHP. It seems that MobileRSS already does something like this.

Content, make that information in general, stored and presented in a format that is only usable in one device type or application is very short sighted. Information should be reusable to be more useful. Users copy and paste information into documents, todo lists, calendars, PDAs, e-mail, weblogs, text searchable data stores (databases, XML respositories, etc.), etc. Digital information from the early creation was about reusing the information. Putting text only in a graphic is foolish (AIGA websites need to learn this lesson) as is locking the information in a proprietary application or proprietary format.

The whole of the Personal Information Cloud, the rough cloud of information that the user has chosen to follow them so that it is available when they need that information is only usable if information is in an open format.

Raskin's Zooming Interface

Jef Raskin opens up a public demo of THE Zooming Interface. This interface is done with Flash for this demo of the concept. I find the tool very cool, but a wee bit buggy.

Read through the THE information to find out more about this open source project.

Compassion and the crafting of user experience

Adam provides a good form versus function essay in his Compassion and the crafting of user experience post. Make the time to read. Once again design without function is an unusable product, but function with good design is very enjoyable. Top designers understand the balance of form and function and make decisions on how the design will impact use. Those that are not to this point yet, do not have command of their craft, which should be a goal.

Baby instructions

I have already found of the many joys of being a parent. But I have also found some of the pain. The biggest so far is the inability of manufactures of infant products to put together slightly usable instructions. The failure is largest with car seats, which is one item all parents worry about as they want their child safe. We have had problems with three Graco instruction sets so far. Being the type of person I am I went to the Graco Web site to see if there were better instructions there or maybe even videos for each product. No, the only thing available were the failure of directions that come with the products.

Why are the instructions so terrible? The instructions have four problems: 1) Cover more than one product variation covered in the directions (car seat has 3-point and 5-point connector models covered in the directions): 2) Minimal words for instructions (words are used for warnings, which are not clearly explained how to avoid the problem related to the warning); 3) Multi-lingual directions and warnings intermingled (languages do not have their own sections of the instructions); 4) Visual instructions not clear (lack of labeling on the product to ease correlation of instructions and parts as well as no parts list).

Nearly all my neighbors and friends with children warned me of the horrors of the infant, baby, and child toy instructions. The information needing to be communicated is lost in whatever design or vetting process this information goes through. The folks at Lego and IKEA understand that the successful use of their products is their ease of understanding the instructions for assembly. Neither Lego nor IKEA's products are sold to protect the life of a child or to enhance the safety of a child, but they do understand the ability of the buyer to assemble the product correctly to achieve satisfaction. In Lego's case the instructions can be superfluous as the product can also be used as a medium for creativity, but in the case where the user wants to exactly replicate that is on the box cover the directions are perfect. The beauty of the instructions in the Lego and IKEA instances is that they are completely, or largely text free.

Jess offers Searching for the Center of Design

Jess provides an excellent take on Searching for the center of design in Boxes and Arrows this month. Whether you develop "top-down" or "bottom-up" this is a great read and show great understanding. He really hits the nail on the head in that there is usually one person who chooses which direction to go, this is usually not a user group but a powerful stakeholder.

The best we can do is be well educated and bring a lot of experience and educate the stakeholder, if that is permitted. Add to your education by taking in Jess article.

IBM information history flow visualization

IBM history flow visualization is well worth checking out. The whole of this article is very good. The layered visual dimensions not only can indicate the contributors to information history flows in documents (including Web pages and Wikis) but also the age of the contributor's content.

Information Design Explained at Design Council

The Design Council has a fantastic overview of Information Design, written by Sue Walker and Linda Reynolds. This series covers why it is important to business and public service along with examples, challenges, where to find out more, and so much more.

Typeface indicates nice weather

The New York TImes Circuits section covers weather sensitive typefaces. The Dutch designers Erik van Blokland and Just van Rossum of LettError developed a malleable typeface that changes the form based on weather conditions. This would enable a person to perceive changes in the weather as they were reading their news or other information, all this done to changes in the typeface, which is being read for other content.

Samples of this work can be seen at the University of Minnesota Design School where a twin typeface demo is available as well as the temperature sensitive typeface.

These tools are not innately learned but would take time and instruction to get the user to the sensing ability. This type of secondary communication (the primary channel of information expression is the information being communicated in the content that the typeface is spelling out. Those of us that use and are attuned to our computer's audible cues do not have to think there is an error in the system, but it is conveyed in an audible tone that we recognize and associate with some state of being or in condition. Changing typefaces would be another cue to the world around us.

BogieLand lauches with Peter Bogaards

Peter J. Bogaards takes the bold step and launches BogieLand (BogieLand in Dutch), which is an information design and information architecture firm. This is a bold and yet wonderful move for Peter, we wish him well and know he will do wonderfully.

Peter has been the person behind my first outward click of the day, InfoDesign an ID, IA, Usability, UX, and UCD aggregation site.

Gantt charts in Excel

Making Gantt charts in Excel, well at least Excel for Mac (have not tried it in Windows). [hat tip Michael]

Inside the design process with Doug Bowman

Doug Bowman provides an insanely excellent essay on the design process behind his Zen Garden offering. This is an insanely wonderful description of the thought process that goes into wonderful design. Doug has all the proper steps, which is wonderful to see. If you want to become a graphic Web designer, it takes more than knowing PhotoShop, (X)HTML, CSS, Flash, etc. it takes understanding the process and how to approach each need to solve a problem or fill a need. This really illustrates the information design profession on for the Web.

What is up with edesign mag

It is looking like edesign mag is dead. The last two issues have not materialized, on-line or in print. Their calendar is stuck with March events upcoming. This all leads to a big bummer. I hope they are working out bugs or some other issues, as I really enjoy the publication. There are other graphic design magazines that I have read for years, but none that captures the electronic or digital media as well. The other options still treat electronic media as a new thing (which it is in relative years) rather than a fully integrated and stand alone industry. It would be a big bummer if edesign is lost is the dust.

Design for real users

Chad highlights an excellent design perspective, "design for real people". Real people are rushed (at least in the parts I am familiar with), tired, distracted, etc. It is not those in the perfect lab setting that are important, but those actually living life trying to find the information for a report that was due COB yesterday, while trying to arrange for a new print cartridge from the help desk that never seems to (not my life, but one I have observed).

Maybe when we are doing user testing we arrange for phone calls and messages to be hand delivered. When I was doing usability testing on a somewhat regular basis, I always did the testing at the user's desk to see their computer setup and other things that may be interfering with usage. I have noticed that pale colors do not work well in workspaces with direct sunlight, which visual designers have used darker color palettes and reduced "I can not find it" complaints.

Design versus communication

Zeldman explains the differences between differences between design and communication.