Off the Top: Communications Entries

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Showing posts: 61-72 of 72 total posts


2 October 2003

Death of E-mail

Ray Ozzie discusses the death of e-mail as a work process tool. Of course Ray has an interest in this as his Groove application provides encrypted shared workspaces for workflow and sharing. If you rely on e-mail for document sharing or an Intranet, Groove is a large step above and beyond these technologies. E-mail was not designed, many many years ago, for the type of tasks and volumes that are required of it today. As every work environment struggles with privacy and security most e-mail solutions do not provide a sufficient level of support, particularly with e-mail storage limitations.

E-mail also does not often provide portability and tracking across various work environments. Groove however does do this. I was testing and using Groove in a beta mode and the free version a year or two ago. Groove had these capabilities then.

Yes, secure e-mail is available on many e-mail platforms, but the portability and retention of state of work does not work as easily on other applications. The one downside of Groove for me is it does not yet have an OS X version,



24 July 2003

WiFi in the Lecture Hall

WiFi in the lecture hall (in the New York Times) is the latest environment to add "back-channelling", which is members of the audience or class using instant messaging or group chat to discuss the lecture. SXSW a couple years ago was my first experience with WiFi enabled conference sessions and back-channelling, which was a little distracting, but at the same time provides another dimension to information input. Insta-fact checking would be very nice in work meetings.



27 June 2003

iChat AV has spell check

One quick item of note: Not only does iChat AV have great sound and wonderful video (been privy to both), but it has spell check. Yes spell check in iChat! I have been waiting for this for so long. It does not seem to be documented anywhere that I have found, but when I mis-type the words get a red underline, just like spell check in Safari, and I have the option of fixing.



23 June 2003

Interact Lab research papers

Department of Informatics, University of Sussex, Interact Lab, HCI papers provides offerings in: Pervasive Environments and Ubiquitous Computing - Shared Interaction Spaces; Playing and Learning - Tangibles & Virtual Environments - Collaborative Learning; Theory & Conceptual Frameworks; Technology Mediated Communication; and Interactive Art. [hat tip Anne]



15 June 2003

Bullfighter from Deloitte Consulting

Saturday's New York Times discusses Deliotte Consulting's Bullfighter a jargon removal tool. This is used to make financial reports and business communication clearer. The application reportedly works much like spell check. The tool even works in PowerPoint, which a well known carrier is the business jargon virus.



3 February 2003

Hiptop helps show extending the model of attraction

I am already enjoying my Hiptop for much of the reason that I picked it up. I wanted access to information. More importantly I wanted information to be able to follow me. I found information or thought of information I really have been wanting to have access to that information from where ever I am. I wanted the ability to share the information from where I was and have others be able to use that information to better their understanding.

Yes, I have had cellphones and have called others, but the information is not that useable in voice form. The information needed to be convered to data elements that could easily be used and reused. Voice only (at the current time) allows us to hear then act upon the information and not store that information in a searchable repository or to easily share that information back out.

Yes, I have PDAs (Palm-based handhelds), but they need to synch with other devices to share information and the e-mail capabilities were not the best around. The 3rd party applications on the Palm and the fantastic operating system that is fast and small are great features that will be hard to beat by anybody.

I have been looking for a solution to have the information I wanted when I want or need it in my hands. The Hiptop gets me much closer to that goal. I tend to use e-mail to share ideas with myself and others. This weblog is another method of doing the same. Being able to search for an address and get a map is a solid tool to have at all times.

This is a personal quest to have the Model of Attraction (MoA) extend back to myself. The MoA not only helps us think about the attration between the user and information during the finding tasks, to help improve findability, but in phase where the user wants information to stay attracted to them. My Hiptop is my information attraction device. I can push an e-mail to myself that has the name, address, time, and phone number needed to do to a party with friends that have come in from out of town. I can access my Amazon Wishlist when I am in a store to help remember the author or title of a book, CD, or DVD I have been seeking. This bookstore amnesia (or musicstore amnesia) can be a thing of the past. The Hiptop provides me the information in my hand and gives me the access to the information I do not have at hand wirelessly.

There will be some experiments to see if I can improve on the information attraction to keep the information closer to me. Am I getting rid of my Palm? No, as there is information in it that I prefer in the format it is in. I will be keeping my cell phone as it has great reception and is CDMA (I found having a non-dominant cell phone technology is an advantage during emergency times, like being in San Francisco during September 11, 2001, which is a TDMA and GSM dominant city. I was one of a few that had no problem getting a signal to call out). It is rather awkward having three devices with through out the day. We will see how it goes.



7 February 2002

An intriguing piece in the Mactopia section of the Microsoft site about Presentation tips from Dale Carnegie Training. The "plan" section reads:
  • Describe your audience as it relates to the topic ó their knowledge and experience, their needs, wants, and goals. Ask yourself, "What does my audience know about this topic?"
  • Define the purpose of your presentation as it relates to the outcome you seek. Is your intention to inform? Persuade? Motivate? Teach? When you clarify your purpose, you will more easily hit your target.
  • Plan the content of your presentation around your purpose and your audience's interest and level of understanding. Use words and phrases common to your audience, and focus on your purpose.
This sounds like it is straight out of a user centered design or user experience design article. This would even be at home in an advertising or public relations primer. Heck, it is just smart communication technique and one of the very basics, we must understand the user/audience.


5 November 2001

Lawrence Lessig has a new book, The Future of Ideas, in which he discusses the freedom of information flow that drive innovation and commerce. He also discusses the hinderance that some industries try to place on this flow of information and the direct and indirect effects this has on growth of ideas and expanding markets.


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